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1. Generating profitable growth

We use 2 methods to generate profitable growth:

1.1 Organic growth: We win business from new and existing customers in the UK and Ireland that provides long term recurring revenues.

1.2 Acquisitions: We acquire small to medium businesses that broaden our skill base and extend our market reach.

As a result, we have grown consistently since we started, initially delivering support services to government, and now operating across both the public and private sectors.

Organic growth: Progress in 2008

  • Secured 17 major contracts worth a total of £1.24bn
  • Bid pipeline of major contract opportunities = £3.1bn (Feb 2009)
  • Increased business intelligence and engagement across target markets
  • Grew central Major Sales Team
  • Potential clients increasingly seeking partners with financial strength and stability
  • Increased due diligence on potential clients.

Acquisitions: Progress in 2008

  • Spent £147.4m on 12 acquisitions
  • Strong pipeline of acquisition opportunities
  • Interesting opportunities, particularly in financial services and IT
  • More reasonable valuations.