2. Controlling and measuring growth
Strong leadership and clear business practices are essential
to creating a financially stable organisation capable of supporting
sustained growth and delivering healthy investor returns.
With Capita’s stable and inspiring management team and
robust business practices in place we concentrate on delivering
our long term contracts successfully and generating steady,
controlled growth.
Our growth is underpinned by the following disciplines and
these remain our priorities for 2009:
2.1 Maintaining strong structure and control
through robust management and operating structures.
2.2 Focusing on clear financial key performance indicators (KPIs)
with strong financial controls and effective governance.
2.3 Maintaining careful risk management
consistently throughout the Group.