A robust business

We help organisations to function more efficiently and cost effectively.

The result: our clients gain more flexible ways of doing business, and their customers receive better service.

We’ve consistently grown our business, both organically and through acquisitions, steadily increasing our scale and breadth of operations. This strong performance record has enabled us to deliver real value to all our stakeholders and has created a stable, robust business.

Operating in a growing marketplace

Capita is the UK’s leading provider of business process outsourcing (BPO), a market that is consistently growing and developing.

Marketplace

Applying a consistent business model

For 25 years we have consistently applied a straightforward business model that focuses on generating growth.

Business model

Sharing benefits of scale

The scale of our operations and resources help keep our clients at the forefront of their markets.

Scale

Creating long term partnerships

Councillor Paul Tilsley and Helen O'Dea in discussion

We create close, mutually beneficial working relationships and consistently deliver what we promise.

Partnerships

Consistently delivering added value

We create mutually beneficial partnerships with our clients, employees and suppliers.

Added value