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2008 performance

We delivered a strong performance in 2008 and prospects in 2009 are encouraging

2008 performance
Financial highlights

Strategy and progress

We focus on 5 core elements to achieve our straightforward goal of delivering value tto all our stakeholders

Strategy

KPIs

We focus on 9 principal key performance indicators and these remain oue priorities for 2009

Key performance indicators

Directors' Report

The Directors present the Annual Report for the year ended 31 December 2008 which includes the business overview, 2008 performance, strategy and progress, case studies, governance and audited Group accounts for the year. Sections of this online Annual Report up to the Accounts section comprise a Report of the Directors that has been drawn up and presented in accordance with English company law and the liabilities of the Directors in connection with that report shall be subject to the limitations and restrictions provided by such law. In particular, Directors would be liable to the Company (but not to any third party) if the Directors’ report contains errors as a result of recklessness or knowing misstatement or dishonest concealment of a material fact, but would not otherwise be liable.